D-Link Express Service is a special service support program designed solely for our CCTV resellers/ stockist/ system integrators. This support program ensures quick resolution in case any defective product is reported with support being provided right at partner doorstep. For mission critical cases, D-Link shall also provide advance replacement benefit. Further partners can also avail technical assistance, warranty support, and much more.
D-Link extends support to partners on its CCTV range by arranging for faulty product pick-up at no additional cost once the complaint is registered.
In case of critical scenario D-Link shall provide advance replacement, with free delivery at partner location through fastest courier mode.
Express Service offers dedicated help desk by phone Or email for remote technical support.
Express Service will provide technical update, patches, firmware updates to Partner Proactively.
Express Service offer standby equivalent unit in case of delay is services.
Express Service replacement are sent special packaging to avoid transit damage.
Express Service replacements are declared Customer advance replacement. Do not require any road permit and No GST.
Express Service Replacements are updated latest FW and 100% tested products.
Please send below details by whatsapp at
Please send below details by email at
Email ID: email@example.com
Please call us for immediate support
Dedicated contact number
for immediate support from Monday to Saturday
between 10am to 6pm
Products sold after 1st June’17 are eligible.
Only for Authorized D-Link CCTV Sales Partner
D-Link CCTV Sales Partner need to register with nearest D-Link Service centre to avail this facility.
Express Service available for all CCTV Products like Camera, DVR and Power Supply.
Express Service is offered free during warranty period to Partners.
For products under warranty, no service charge will be levied, however partner needs to pay for damaged parts. Further 50% discount in service charge will be offered to products out of warranty.
This terms and conditions is between Partner and D-Link (India) Limited (‘D-Link’). By registering and accepting the services and support as described and by virtue of availing the Express Service, Partner agrees to be bound by and accept the terms and conditions herein.