AR-NBD is value addition by upgrading service level from standard warranty to increase the availability of your IT infrastructure.
AR-NBD Service Program include free advance replacement and defective collection, dedicated remote technical support. Currently AR-NBD support is free for first year as promotional offer for limited period.
AR-NBD Service Program will cover free advance replacement delivered free of freight charges to your location by fastest courier service mode. And also defective product picked from Customer site at D-Link’s cost.
AR-NBD offer dedicated help desk by phone Or email for remote technical support.
AR-NBD service program will provide technical update, patches, firmware updates to Customer proactively.
AR-NBD offer standby equivalent unit in case of delay is services.
AR-NBD replacement are sent special packaging to avoid transit damage.
AR-NBD replacements are declared service units and free replacement to Customer to avoid permit issues.
AR-NBD Replacement are updated latest FW and 100% tested products.
Online system for AR-NBD Support Program for faster ETE Process, Updates and Reports.
|Managed Gigabit Switches
(Smart PRO Series)
|Managed Gigabit Switches Layer-2 +le Switches
|Managed Gigabit Switches Layer-3
D-Link ARN-NBD support is available from Monday to Friday (excluding National & Bank holidays) between 10.00am and 6.00pm.
Once the customer registers & applies for AR-NBD, the Replacement unit is shipped to the registered customer address from nearest mapped D-Link Service center, through the fastest courier service mode. However transit time depends on Courier flight Connectivity and shipping Location.
This terms and conditions is between customer and D-Link (India) Limited (‘D-Link’). By registering and accepting the services and support as described and by virtue of availing the NBD support, customer agrees to be bound by and accept the terms and conditions herein.
D-Link does not provide support for products not supplied by D-Link India, Hardware replacement covers only the Product serial number which has been registered under this Service Agreement. The Services do not cover any failure or any damage or failure caused by: (I) Other products; (ii) Site conditions that do not conform to D-Link’s site specifications for the Product; (iii) Neglect, improper use, fire or water damage, electrical disturbances, transportation by the Customer or a third party, or work on or modification to the Product by people other than D-Link employees or subcontractors, or other causes beyond D-Link’s control; (iv) Inability of products not manufactured by D-Link to correctly process, provide or receive data. Complete resolution of some problems may be beyond the control of D-Link and thus outside the scope of the Services.
Non-D-Link Products: D-Link is not liable for the performance or nonperformance of third party vendors, their products, or their support services. D-Link is not responsible for problems caused by products not covered by this Service Agreement on the Customer’s network and the design of the Customer’s network.