Care Premium
INSURE YOUR NETWORK INFRASTRUCTURE
Enterprises require 24×7 technical support and advance replacement in case of any hardware failure to meet the mission critical needs of their business network. D-Link Care Premium aims to offer just that with prompt assistance to enterprise customers in the event of any technical failure to ensure that the network is up & running and thereby boost business efficiency.
VALIDITY
Customer shall purchase this premium service during warranty and post warranty.BENEFITS OF D-LINK CARE PREMIUM SERVICE
Dedicated technical POC for 24×7 support
Assured advance replacement
D-Link offers standby of equivalent unit in case of delay
Replacement given is 100% tested & certified
Free technical updates & product health check
Free one time support for burnt and corrosion issues
Access to D-Link CRM for logging complaints, tracking products & warranty management