D-Link has always laid high emphasis on customer satisfaction & has been committed towards it. Over the years D-Link has made huge investments in setting-up a robust infrastructure that is adept to address customer demands for quality products & services. As a step in this direction D-Link recently launched its own service centres PAN India.
Prior to setting up its own service centres across India, D-Link has tied-up with a third party service provider with presence in all major A & B class cities.
However with increase in penetration of internet usage & growing demand for D-Link networking products, it was inevitable but to ramp up D-Link’s service support network.
With customer satisfaction always being the key, D-Link decided to launch its own service centres to reach out to its customers present across the length & breadth of the country.
To provide effective & efficient repair and logistic services through state of-the-art infrastructure and technically skilled engineers delivering on commitment within prescribed timeline.
PAN INDIA WALK-IN SERVICE AT 41 LOCATIONS 104 COLLECTIONS CENTRES
6 ROHS BGA MACHINE IN 6 LOCATIONS
To support customer all support functions integrated internally. Technical Support, Service Centre (RMA), Call Customer can reach to us through using walk-in, ship in, through internet and by phone. Each customer cases escalated internally based on the requirement to other functions to ensure Customer ETE support Centre, Sales, Pre sales team, Post sales and L3 Support and HQ TSD Team.